Collaboration is key to organisations adopting GenAI

Accenture and SAP have partnered to support businesses in adopting GenAI and accelerate cloud-based ERP transformation

In the last few years, technology in particular has been a major driver of business change. The digital transformation has changed how companies operate and deliver value to customers, however, technology alone cannot ensure business success. Effective partnerships between businesses and technology teams are essential if companies are to achieve their strategic goals.

Technology plays such a vital role in many organisations today, and by collaborating with other industry professionals, it can help ensure the rapid evolution of technology in a highly competitive and innovative market. One such organisation demonstrating the importance of collaboration is the global professional services company, Accenture.  

By partnering with SAP to help businesses adopt generative AI (GenAI) across their business processes, the two companies will create AI-driven solutions and use cases that enhance SAP technology investments, boost business performance, and accelerate the adoption of SAP S/4HANA Cloud.

How collaboration benefits the clients

The companies' alliance spans four decades. Accenture will expand its expertise in SAP Business AI technology and SAP Business Technology Platform (SAP BTP), which will enable clients to optimise essential business processes in the cloud and transform the way enterprise users interact with SAP applications. Additionally, Accenture will help organisations leverage SAP's natural-language generative AI copilot, Joule, to revolutionise decision-making within the SAP ecosystem.

Karthik Narain, Group Chief Executive - Technology, Accenture, says: “Accenture is helping clients across industries to responsibly use generative AI to reinvent businesses by transforming work, streamlining operations, enhancing customer experiences and driving sustainable growth.

“Through our strengthened collaboration with SAP, we can help our clients leverage the transformative potential of generative AI to address complex and pressing business needs, unlocking their full potential.”

With its U$3bn investment in AI and the Accenture Center for Advanced AI, Accenture will help clients identify business needs and opportunities for generative AI, conduct rapid, value-focused experiments to measure and demonstrate benefits, and design, implement, and scale generative AI solutions for transformational change across the organisation.

Who else is partnering with Accenture?

In June 2023, Accenture and Microsoft announced a partnership to help organisations adopt the transformative power of GenAI, accelerated by the cloud. Along with their joint venture, Avande, Accenture and Microsoft are collaborating to develop new AI-powered solutions for specific industries and functions, which can help clients leverage generative AI across the enterprise. 

“Generative AI is driving innovation and reinvention, transforming work across industries, and changing the ways we access information,” explains Julie Sweet, Chair and CEO of Accenture. “Our expanded partnership with Microsoft will help our clients find the right ways to responsibly build and scale this exciting technology across their enterprises and realise the value it can create.”

Accenture has already actively engaged with clients from a number of industries to test GenAI solutions. For example, Accenture is currently working with an international wholesaler on a comprehensive SAP financial transformation that spans more than 20 countries. The project involves the integration of a GenAI-based translation solution that relies on large language models (LLMs). By replacing manual translation processes with automation, this initiative has helped accelerate the pace and improve the quality of translations.

As well as this, Accenture is working with a global life sciences company to trial a GenAI-based chatbot, that is integrated with SAP S/4HANA Cloud, and provides users with access to training videos, processes, and documents, with the ability to translate these materials into several languages. The company is also working with a metal and mining company on a transformation to SAP S/4HANA Cloud, involving the trial of GenAI application programming interfaces for code automation to deliver cloud-ready business applications, services, and extensions.

Drawing on its vast expertise in helping organisational transformations through SAP software, Accenture is a leader in its field, integrating GenAI into the way in which it delivers solutions to clients, with the ultimate goal of speeding up the transformation process within the SAP technology framework.

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