Yet, the company continues to be most well-known for its popular large language model-based (LLM) chatbot, ChatGPT, which has seen more than 100 million users and 1.5 billion website visitors per month.
Users have flooded the site since its inception just under a year ago in efforts to improve their productivity, whether it be for business or personal reasons, or to develop code, write content, or to find other innovative ways to use the tool.
Timeline: A revolutionary art, continually redefining the chatbot
When ChatGPT was introduced in November 2022, it offered a chat-based interface for its GPT-3.5 LLM. Just five days after launching, it had already acquired more than one million users.
Built on the GPT-3.5 model, ChatGPT operates using deep learning techniques and the Generative Pre-trained Transformer (GPT) architecture. It is well-known for simulating human-like text generation and replies to human language by engaging in conversations and performing text-based tasks.
It was also renowned for its ability to answer follow-up questions, admit mistakes, challenge incorrect premises, and reject inappropriate requests. In 2023, OpenAI introduced the GPT-4 multimodal LLM, which was initially available via CHatGPT and the API.
GPT-4 is more creative and collaborative than ever before, according to OpenAI. It can generate, edit and iterate with users on creative and technical writing tasks, like composing songs, writing screenplays, or learning the writing style of its user. The organisation has also spent time making the platform safer, stating that GPT-4 is 83% less likely to respond to requests for disallowed content, as well as being 40% more likely to produce factual responses than GPT-3.5.
Despite its capabilities, OpenAI has said that GPT-4 shares some limitations with earlier GPT models, such as “hallucinating” facts and making errors. However, these are significantly reduced compared to previous models, according to the company, with the model scoring 40% higher than GPT-3.5 on internal evaluations.
More recently, OpenAI launched ChatGPT Enterprise which is aimed at businesses who need more control over their data, as well as enterprises seeking to manage end users. It acts as a step towards an AI assistant that can be customised for the specific organisation, as well as protecting company data.
A continued evolution to adopt ‘AI for good’ strategies
Even after the company experiencing a chaotic week, it has just announced that ChatGPT for Voice has become available for all users. Once an exclusive service reserved for paying users, Android and iOS users can now utilise a voice assistant by pressing a ‘headphone’ icon, asking a question, and hearing a reply.
ChatGPT for Voice resembles any other voice assistant chatbot - except for the fact that it is powered by an LLM.
When considering the rapid developments that ChatGPT has undergone in a year, it is clear that OpenAI will continue to innovate and push the boundaries of AI that can be used by the everyman. In addition, it continues to hold potential to be harnessed by technology leaders.
When AI Magazine asked ChatGPT itself what it hopes for the future, it said: “The team at OpenAI continually works on improving and updating models like mine. Future developments may involve refining language understanding, enhancing contextual understanding, and addressing limitations and biases. The aim is to create more capable and reliable AI systems.
It added: “It's worth noting that ethical considerations, user feedback, and ongoing research in AI play crucial roles in shaping the evolution of chatbots and other AI technologies.
“OpenAI is likely to pursue advancements that align with ethical guidelines and contribute positively to user experiences.”
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