ServiceNow & Nvidia: Driving AI Transformation in UK

ServiceNow has announced the activation of Nvidia AI infrastructure in its two data centres in the UK, helping cement the country’s AI ambitions. 

This move will deliver high performance, locally developed AI to the country’s public and private sector organisations to aid in their digital transformation. 

ServiceNow is using Nvidia AI infrastructure and microservices to power hundreds of use cases across ServiceNow's portfolio, including Apriel: a new reasoning LLM, built using Nvidia Nemotron.

Kari Ann Briski, Vice President of Generative AI Software for Enterprise at Nvidia says: “Nvidia and ServiceNow share a mission to reimagine employee productivity through AI tools that help people get more done.”

“Together, we’ve built the Apriel Nemotron 15B model to serve as an enterprise‑grade reasoning engine and plan to integrate Nvidia NeMo microservices into ServiceNow Workflow Data Fabric, providing a powerful foundation for intelligent digital agents.”

The new Apriel Nemotron 15B is a Reasoning Large Language Model (LLM) that will power AI agents that can make context‑aware decisions, adapt to complex workflows and deliver personalised outcomes at scale.

A flurry of technology and AI investments in the UK

At the 2025 London Tech Week, UK’s Prime Minister Sir Keir Starmer, pledged £2bn of investments into the country’s AI infrastructure to make Britain an “AI maker, not an AI taker”.

Following this, many organisations committed to invest in the UK to help make it a global AI leader. 

The AI infrastructure company, Nscale committed to deploy 10,000 Nvidia Blackwell GPUs to the UK by the end of 2026.

Nebius, an AI cloud provider, announced its first AI factory in the UK and Microsoft committed to invest in data centres in the UK and NVIDIA partnered with the government to eliminate the AI skill gap. 

Many other organisations also promised investments in the infrastructure and Nvidia founder and CEO Jensen Huang said: “Infrastructure enables more research... more breakthroughs, more companies.

“That flywheel will start taking off; it’s already quite large.”

What does this mean for the UK's AI ambitions?

The deployment of Nvidia's AI infrastructure at ServiceNow is welcome news in the UK government's plan to lead the AI transformation. 

Damian Stirrett, Group Vice President & General Manager UK & Ireland at ServiceNow, commented that they are committed to delivering agentic AI at scale to transform the way public and private sector organisations work. 

“With ServiceNow’s AI Control Tower, we are helping businesses accelerate AI projects with transparency and a centralised framework for clear governance across all AI projects. 

“Now, with expanded Nvidia AI infrastructure capability in our UK data centres, we support public and private sector needs for local residency and reaffirm our commitment to supporting the UK’s AI and digital transformation.”

With this new deployment, ServiceNow's computing capacity powering AI is located within the UK, unlocking the key to faster performance and data sovereignty. 

Kanishka Narayan MP, Minister for AI and Online Safety, says: "This is a real shot in the arm for the world-class AI infrastructure we're rolling out right across the country. 

“Importantly, it means we can continue to drive forward AI development on our own terms by making sure we have the tools we need on British shores.”