Innovation, Automation & Customer Focus: VMO2's Future Core
There’s no doubt that the telecommunications industry is an ever-evolving landscape, seeing an unprecedented rate of change thanks to technological advancements and the growing demand for digital services at the snap of one’s fingers.
Few understand the industry’s technological intricacies better than Julian Davidge, Director of Technology, Service and Operations at Virgin Media O2 (VMO2). In his role, Julian has a front-row seat to the rapid advancements and challenges that shape the sector.
His journey in telecoms began at the tender age of 16 in the British Army's Royal Signals, and his rise to the top of one of the UK’s largest and most iconic communications brands has been marked by resilience, innovation, and a relentless pursuit of excellence.
“One thing that can be said about VMO2 and telecoms in general is that no two days are the same and technology is moving faster and faster as the desire to do something different increases,” Julian begins. “The need to change is massive. Working on a variety of products and services from a very technical level all the way through to talking to customers, the variety — the breadth and the depth — makes my job quite exciting.”
VMO2 has been on — and continues to navigate — a transformation journey. Learn more in this video.
Read the full story HERE.
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