Collaboration at the Heart of Ingentive’s Digital Strategy

In a world increasingly reliant on disruptive technologies, enterprise partnerships have never been more important. 

That’s exactly the ethos of Ingentive, a trusted Microsoft technology partner, as it strives to empower businesses to drive innovative progress, enhance collaboration and optimise operations. The company engages with Microsoft platforms, including Copilot, Copilot for Security, and the Microsoft Power Platform to deliver ideation and envisioning workshops to help organisations with their strategic direction.

Jo Feldman, Chief Commercial Officer for Ingentive, says the company prides itself on engaging with its clients in a consultative way.

“Being a digital transformation partner who utilises the breath of the Microsoft tech stack to deliver transformations, we have to be collaborative as well as consultative, particularly with the rate of change in the technology sector at the moment. It's exponentially accelerating thanks to technologies such as AI & Copilot.”

AI advancements a ‘huge disruptor’

Technologies such as AI are “huge disruptors,” as Jo highlights. “The conversation has changed, we have gone from modernisation and automation discussions to ‘blue sky’ thinking, and completely re-imagining how our clients business operates and goes to market.”

In response to a digitally transforming world, Ingentive utilises its programmatic funding from Microsoft to engage and make informed transformation recommendations to the clients they work with. The organisation offers clients a range of managed services alongside their technology. This allows Ingentive’s clients to operate and optimise technology platforms, while being provided with augmented resources to help their organisation, either strategically or operationally.

“AI is transforming the way that Ingentive operates internally. As such, we're looking to take that to the market,” Jo says. “We're one of very few Microsoft partners that have access to a lot of CoPilot funding in the UK. We're using that Microsoft's investment to provide really great outcomes for our clients, as well as consulting on strategic direction and offering thought leadership.” 

“We’re taking a very collaborative approach with Microsoft and our client’s benefit.”

More broadly, Ingentive also offers vulnerability analysis and threat assessments to improve an organisation’s cybersecurity outlook. Their managed augmented resource offering also provides resources, either at a strategic level or an operational level, from CISO as a Service to analysts. 

“We use design-thinking principles to really understand what the business is looking to achieve, following which, we get into the technology. Once we understand the business strategy and the role that technology plays within that, we can make some really informed recommendations to accelerate change, reduce friction and mitigate risk, focusing both on the quick wins and the longer term, strategic change programs.”

Partnership with QMUL 

This strategy is essential to its digital partnership with Queen Mary University of London (QMUL). Having partnered with the university for more than a year, Ingentive engages with Microsoft platforms to digitally transform QMUL through a range of technological services.

“We take the same, very consultative approach to our engagement,” Jo explains. “We wanted to understand how the University operates, following which we identified some significant opportunities for transformation.”

In order to enhance their growing partnership, Ingentive are now realising some of the benefits that their applications have afforded QMUL. In particular, their vulnerability tracker has resulted in QMUL’s Cyber Health Impact score jumping from 72% to 86% in just six months.

“We’re seeing that figure accelerate so we should start to see even more impact moving forward,” Jo says.

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