Factmata launch AI Platform to combat misinformation online

Factmata, has launched its new Narrative Monitoring Tool to combat the growing problem of spreading harmful content online and misinformation

Factmata, an AI-focused self-service platform tackling online misinformation at scale, has launched its new digital platform to help future-proof the internet from harmful narratives.

With a vision to create a cleaner, safer, more representative and more diverse internet, Factmata's innovative technology assesses the level of risk harmful narratives pose to brands and identifies the influencers behind the content, enabling organisations to monitor how they emerge, grow and change over time.

The tool uses AI to automatically group similar online opinions into ‘clusters’. Users can track misinformation, disinformation and false narratives that threaten to cause reputational harm, all in one dashboard.

Identifying harmful content for internet safety 

The platform uses real-time data from across the internet as well as natural-language processing and machine learning algorithms trained to identify harmful content. Factmata’s technology is set to be a one-stop provider, enabling more companies to self-serve and contribute to cleaning up the internet, while also protecting their brand and giving them more control over their narrative.

Antony Cousins, CEO at Factmata said: “Factmata’s narrative monitoring tool takes the world a step closer to policing their corner of the internet. With so much misinformation and disinformation about issues, such as climate change or Covid, we have lost our ability to communicate without fuelling dangerous false narratives. Poorly researched and inadequately verified content is growing, and so is society’s reliance on it as news.”

“I don’t think I’d be overdramatic in saying that democracy is at stake if we don’t get on top of this problem. The biggest implication of bias, misinformation and harmful content in online conversations is the breakdown of our ability to communicate and share information across beliefs and political divides. At Factmata, we believe in empowering everyone, including businesses themselves, to identify this kind of content faster, not just for brand safety but wider internet safety, and we must act now before it’s too late.”

Stopping the spread of harmful narratives 

Misinformation is where false information is shared by accident without the intent to cause harm. For example, sharing inaccurate photos, quotes or dates online because you believe them to be true. 

Inaccurate information spreads widely and at speed, making it more difficult for the public to identify verified facts and advice from trusted sources. As the world responds to the  COVID-19 pandemic, there has been a challenge of an overabundance of information related to the virus. Some of this information may be false and potentially harmful.

With user-generated content continuing to grow exponentially, social media becoming prominent in everyday lives and the metaverse set to only increase exposure to social content, organisations need to reduce the impact of harmful narratives before they hit mainstream audiences.

Share

Featured Articles

Andrew Ng Joins Amazon Board to Support Enterprise AI

In the wake of Andrew Ng being appointed Amazon's Board of Directors, we consider his career from education towards artificial general intelligence (AGI)

GPT-4 Turbo: OpenAI Enhances ChatGPT AI Model for Developers

OpenAI announces updates for its GPT-4 Turbo model to improve efficiencies for AI developers and to remain competitive in a changing business landscape

Meta Launches AI Tools to Protect Against Online Image Abuse

Tech giant Meta has unveiled a range of new AI tools to filter out unwanted images via its Instagram platform and is working to thwart threat actors

Microsoft in Japan: Investing in AI Skills to Boost Future

Cloud & Infrastructure

Microsoft to Open New Hub to Advance State-of-the-Art AI

AI Strategy

SAP Continues to Develop its Enterprise AI Cloud Strategy

AI Applications